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I had a problem with my laptop, and Mike was extremely helpful. He was sincere in his efforts, and he conveyed a sense of concern for my situation. It turned out that I needed a new hard drive, amd Mike was knowledgeable in how to complete the task efficiently. |
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I have my own, small business out of my home so I don't have the luxury of a 24x7 IT staff in an office to help me out. But BAHCS is the absolute closest you can get to it. |
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When my dear laptop got eaten before my very eyes, I dialed BAHCS and Julie put me at ease immediately. She had Vince W phone me w/n one half hour. Vince was a good listener -- there's a rarity. And he's calm. He explained what was wrong and what needed to be done. He gave me a ballpark estimate of the time he'd need to repair it. He arrived to pick it up within the time frame he promised. |
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Vince was prompt and efficient in replacing my power supply. He spent enough time on the phone up front to narrow down the issue and allow me to pick up the right part so he wouldn't have to make a second trip. The job was done in his estimated time budget on a Saturday morning within 24 hours of our call and he didn't try to sell me additional services. |
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We had anticipated that our laptop was about to die and had purchased a new one, had tried transferring the large amount of data, found it daunting, and sort of gave up. Then it became an emergency and we needed help FAST. I looked around and found BAHCS on YELP (thank you YELP!). I called and talked to Julie. Vince was here within 2 hours!!! He stayed for several hours, came back the next day and has been here once again. And when we move in a few months, he'll be there to help us set up everything in the new location. |
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We had to revamp everything in my office. Mike bought everything for me, all user friendly, and all great. We had glitches with programs and connections and he fixed them all with patience and good humor. Sandra Fields |
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Michael helped set up a printer network and backup system in my office. He has also saved some colleagues of mine from near disaster when their computers went down. Michael's straightforward communication style, strong work ethic, and results-oriented approach helped save our office time and money. I am, with confidence, recommending his company's services. John Martin |
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I had a very good experience with this company. Both Mike and Vince were prompt and professional in repairing my PC, and did not charge me when a related problem appeared the next day. They know what they are doing. I highly recommend them. |
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I have my own, small business out of my home so I don't have the luxury of a 24x7 IT staff in an office to help me out. But BAHCS is the absolute closest you can get to it. |
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Not only did Mike completely fix my computer, but I would also like to comment on what genuinely kind people both him and Julie both are! |
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When in trouble call Mike at BAHCS - his response time was excellent and his profesionalism and computer knowledge was unbeatable. His expertice allowed me to get back to work quickly and with the least amount of stress. Thank you, Mike. |
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Brad at BAHCS was the right person to help us troubleshoot and repair one of our computers that had a networking problem. With a fantastic response time he was at our place of business beginning to repair our problem. As a "bonus" he managed to solve our wireless printer problem that had been plaguing us for weeks. Brad went another step further to contact us the next day to make sure our computers were still running correctly. Prices were very reasonale but the most important fact is we've found the right "IT" person that will be supporting our business. |
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My home computer crashed and my last back up was in June of last year. The normal panic of "oh no, now what" hit and I envisioned spending all sorts of time finding some one to recover my data before loading it onto my new laptop, driving all over to drop off my computer / pick it up and the fear of the cost involved. I searched Yelp and found BAHCS (Bay Area Home Computer Services). Shortly after leaving a message Vince Wentworth returned my call and said he could PICK MY COMPUTER UP that same day to recover the data! I was in heaven. Vince agreed to a "not to exceed" price for the service and within 24 hours, I was back up and running. When Vince dropped my computer off, he took the time to walk me through what he had done and gave me a number of helpful tips. He also provided me with a great notebook for keeping my recovery disks, etc. I would highly recommend their services! |
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My Independent IT Consultant- Vince Wentworth was very HELPFUL and HONEST, he not only tried to fix my old computer but actually helped me find and buy a new one and set it all up for me, since I know nothing about computers. I highly recommend his services. I was very pleased, he told me to call him if I needed any help. |
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The sad saga of my fried hard drive and the five weeks of hell I went through with Geek Squad in San Carlos is for another day. |
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I had a great experience with BAHCS. My computer crashed due to a virus, and Mike was really helpful in diagnosis over the phone. We figured out the problem and came up with a plan for repair quickly. He picked up my computer and it was back, fixed, and upgraded and back to me the same day. Terrific service. |
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It has been almost a month since I got my new Del from Mike and it works like a charm;! faster speed, preinstalled software, music programs, and so forth; what more could a guy ask for?! Mike has been out here on an urgent basis to fix the wiring which A Better Source's delivery men left in shambles (see my review.) Of course, he was very thorough in running me through the features and operating procedures as he always is. I now have a back up system built into my computer and a USB stick for saving files. He is always avalable via E-mail. My mother bought a laptop from him which is loaded; he spent a lot of time installing it and showing her how to get maximal use out of it and take care of it. He is what he calls "the computer doctor," responding to peoples' needs promptly. His wife, Julie, is a doll, a jolly Brit to be exact who is always available to schedule appointments and take care of financial issues. FYI, he charges $85.00 an hour, but you can pay $75.00 an hour for prepayed hours which eliminates the constant making out of checks which is a wonderful hustle free elimmen to the experience. Keep up the good work Mike, Julie, and crew! |
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I am delighted to finally have someone I can trust with any computer related questions/issues. Mike was fantastic. He was available right away (as opposed to what I have faced with other providers I didn't have to wait 5 hours at home two weeks from the date when I called in) and knew exactly what to do to fix the problem. We went over the allocated time but he never made me feel like he was running out of time. He not only has the technical expertise but he explains what he's doing and why and is always pleasant and friendly. Any time I need any additional computer service I will definitely call Mike! |
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Mike and his company have performed admirably. Mike got our computer working again after it crashed, brought it over to our house, and made several suggestions for our wireless network. We were so impressed that we had him take a laptop in for repair. That is the same laptop we took to the Geek Squad at Best Buy. The Geek Squad reported among other things that it was not possible to get a single key replaced, and never replied to correspondence. Mike has ordered the new key and found a problem with the battery. So far, we are very pleased, and intend to have Mike work on other computers and our wireless network to make them even more efficient. |
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I've been working with Mike since about 2003. He replaced a much higher priced (and not as good) consultant, whom I had to schedule two weeks in advance. Ruth Rymer |
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Kyle Vogel |
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Business and Home Computer Services (BAHCS) has proven time and time again reliable, professional, efficient and friendly computer service in our home. As teachers, it is essential we stay electronically connected and BAHCS has allowed us to use our time well and stay focused on teaching. Thanks Mike and BAHCS! |
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Mike has consitantly proven himself a both a great resource and a reliable friend who one can count on to rescue one from the sharks of the computer environment. Judith Buck |
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Mike provides me with consistent and timely service! He allows me to focus on my business with peace of mind! Manisha Patel |
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One morning my computer decided it didn't want to do what I wanted it to do. This is always a catastrophe to me, being that I am a complete technophobe. It just so happened, while talking to a good friend of mine she told me about BAHCS. I gave them a call and they sent out there technition (or as I call him the computer Guru)the same day. They gentlemans name was Will and he really knows his way around computer. Will was prompt, polite and patient. He solved the problem quickly and checked out the computer to make sure it was running at it's maximum performance. I've had Will back several times since. He's always on time and has always solved the problem and taught me alot about the way things work and short cuts that will save me time. I'm glad my friend told me about BAHCS and I've told many of my friends about them. |
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Finally, a reliable company and technician at that. Mike Menor, who our realter uses all of the time, referred us to him. Like she said, I was having with constantly having internet use on and off, most of the time without it. he is top notch, thoroughly inspecting your system, and troubleshooting, explaining and fixing problems. He does so in plain English. He inspected our modum, checked the status of current programs and software in my computer, and upgraded my Internet brouser, as well as made it so that my computer would reboot properly without any complications. Mike, thanks for my internet back.! He is coming back to install anti virus software and a system that automatically backs up documents without a disc or memory stick. He is also coming back to fix my printer and my parents' laptop which he will essentially cleanup and make faster. There is no other it tech better than Mike and his coworkers. He only charged for an hour even though he was here for an hour-in-a-half which I thought was humble and cool. So, for excellent it and computer troubleshooting and repair, as well as hosting, training, and other it and computer services, Business & Home Computer Services cannot be beat. Keep up the good work Mike and crew.! |
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I can highly recommend BAHCS and their IT services. Mike Meanor designed 2 websites for me and has been my IT support for the past 5 years. He has also been so much more than just a IT service provider - helping me out whenever I have a crisis and showing utmost patience with my technological challenges. I have been able to rely on him to solve many issues in a timely and efficient manner. I know I can count on him to keep my business connections up and running. Helen Selenati |
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BAHCS gets our business and home offices up and running quickly whenever we need them and they are always open and encouraging to better our system and website needs.They have been our IT Support for more than five years. Bob Santana |
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I have had the great pleasure of hiring Will at Busn & Home Computer Services to handle an extremely urgent need. Within 24 hours, Will completely rebuilt our laptop which was totally destroyed by a virus. Will came by at work and picked up the laptop, fixed it, and then dropped it off! No one provides this type of service anymore. |
